A new emerging way of engaging in therapy sessions is through the use of virtual, or telemental health services. Telemental health refers to psychotherapy services that occur via phone, email, or synchronous video conferencing.
There are several potential benefits that come from using technology. For instance, it allows therapists to connect with people who may otherwise not be able to access services, there is an opportunity for more flexibility in scheduling, and convenience in being able to connect from a space of your choosing.
When using technology there is always the risk of security issues, as well as technical issues (phone not charged, computer or software not working, etc.). You will discuss and develop an individualized plan for how best to address technical issues that may arise and will take steps to facilitate the security of interactions with your therapist.
In order to protect your confidentiality and to facilitate the security of your information as much as possible, here is a list of recommendations:
- Engage in sessions in a private location where you cannot be heard by others
- Use a private phone
- Do not record any sessions
- Password protect any technology you will be interacting with your therapist on
- Always log out or hang up once sessions are complete
Many insurance providers cover telehealth services, however, it is important to verify coverage prior to getting started. If you have any questions about this please contact us.
